Empathy in UX Design
This is a very useful video on how to build empathy in interaction design. We need to find the pain points of users in the design process, imagine that you are the user who needs to use the product or other things. And don’t be afraid of failure in the process of continuous design attempts, try hard to try again and again.
This video has passed four sub-themes to lead us to explore: How to make good use of empathy?
- empathy and UX
- building personal empathy
- empathy in UX research
- designing and delivering empathy
This video has passed four sub-themes to lead us to explore: how to make good use of empathy. And in the way of establishing empathy, Cory Lebson gave examples of personas and user journey maps. I think these are two very good ways. These two methods help us to simulate the user’s psychology. But they also have limitations. It’s not good to assume something when we assume that we become a user. Therefore, in the following courses, we should properly use these two methods, and not limited to these two methods.